Design Terms of Service

BY BOOKING SERVICES YOU AGREE TO THE FOLLOWING.

REFUND POLICY

Once design work has started, services are non refundable.

PROCESS AND TIMELINE

Step 1 - Book, Login, Design Form

After you book, you’ll receive an automated email with your login details for the client portal — this is where we’ll handle all communication moving forward.

Inside the portal, you’ll find a design form from us, where you can upload your floor plans, inspiration photos, appliance info, and any other ideas or details you'd like us to consider for your project.

Step 2 - Initial Design (2 weeks)

Once we receive your completed design form, we’ll get started on your custom initial design — thoughtfully created based on everything you’ve shared.

This stage takes about 2 weeks, and once it’s ready, we’ll send the initial layout for your review.

Step 3 - Feedback & Finalize (1 round included)

You’ll have the chance to review the initial design and provide feedback — whether it’s edits, additions, or adjustments you’d like to see.

One round of feedback is included, so we recommend sharing all of your thoughts at this stage to make the most of it!

Using your feedback, we’ll create a final design, where we’ll polish your layout and create stunning, photorealistic renderings.

One round of feedback is included. If additional revisions are needed beyond this point, no worries — we’re happy to provide pricing for an extra revision.

ADDITIONAL REVISIONS

One round of feedback is included. If additional revisions are needed beyond this point, no worries — we’re happy to provide pricing for an extra revision.

COMMUNICATION

All communication is done within the client portal. You will get access to the client portal after you book.

DRAWINGS AND DIMENSIONS

Cabinet drawings for planning purposes only

It is your responsibility to produce a separate set of cabinetry drawings with your builder or cabinet maker

It is your responsibility to field verify all dimensions and details prior to ordering your cabinets

My drawings are for planning purposes only and are not to be used for final sizing, construction, purchasing or fabrication

MATERIALS, COLORS, AND FINISHES

I can match paint colors. All I need to know is the name and manufacturer of the paint color

Materials, lighting, furniture, and appliances used in my renderings will be approximate and are not guaranteed to be exact matches to inspiration photos or manufacturer materials